Introduction
Your privacy is very important to Claxon Actuaries, and we are committed to safeguarding the privacy and security of personal information we may collect from all visitors to our website.
Please read the terms of this Website Privacy Notice carefully to understand our views and practices regarding personal information and how we will treat your personal information. If you do not agree with Claxon Actuaries processing activities as described in this Notice, please do not hesitate to contact us for further discussions.
By submitting any information to Claxon Actuaries in any form you acknowledge that such conduct constitutes an unconditional, specific and voluntary consent to the processing of such information by Claxon Actuaries under any applicable law in the manner contemplated below, which consent shall, in the absence of any written objection received from you, be indefinite and/or for the period otherwise required in terms of any applicable law.
Claxon Actuaries will not use your personal information for any purposes not mentioned in this Notice.
This Notice applies to personal information collected by Claxon Actuaries. There are no third party links attached to this website. Please check the website of these third parties before sharing any personal information with such third parties.
Responsible Party
Claxon Actuaries will be the party who will be collecting and processing your personal information and as such is designated as the responsible party for the purposes of this Notice. Claxon Actuaries may instruct operators to undertake processing activities listed below relating to your personal information from time to time.
Personal Information We May Collect
Personal information is any information that identifies or relates to you as an individual or juristic person.
We collect information directly from your input.
Information You Provide to Us
Depending on how you interact with us, Claxon Actuaries may collect the following personal information from you:
- Basic personal details such as your name, surname, job title and registration or identification number, issuer business partner ID, branch identifier code.
- Contact details such as your email address, postal address, physical address, telephone or cell phone number.
- Account login credentials such as usernames, user ID and passwords.
- Comments, feedback and other information you provide to us including search query data, your preferences or interests, your personal views or opinions.
- Correspondence sent by you which is private or confidential in nature.
- Personal information that you may provide to us while registering for and attending events including dietary requirements.
- Any other personal information relating to you which you may provide.
Information from Your Organization
Claxon Actuaries may obtain your personal information from your employer or an organisation you are affiliated to in order to activate and manage access to and use of the organisation’s subscription to our services including:
- Contact details such as your organisational email address, postal address and telephone number.
- Account registration information such as your job title; and/or
- Organisational user ID and log-in and account information.
Claxon Actuaries analyses non-identifiable and aggregate traffic data to improve our services via third-party applications. This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our website.
Legal Basis for Processing Your Personal Information
We will only use your personal information where we are permitted to do so by applicable law. In terms of the Zimbabwe Cyber and Data Protection Act 12:07 (CDPA), we can only process your personal information where there is a legitimate basis recognised by the law. The legitimate bases recognised by the CDPA are where:
- your consent is obtained (or consent of a competent person where the data subject is a child);
- processing is necessary to carry out the actions for conclusion of a contract to which you are a party;
- processing complies with an obligation imposed by law; or
- processing is necessary for pursuing the legitimate interests of Claxon Actuaries.
Your Rights as a Data Subject
Claxon Actuaries will process information taking into consideration the following data subject rights:
- Right to be Informed: Every data subject has the right to be informed about the processing of their personal information.
- Right to give and withdraw consent: A data subject has the right to freely give, refuse, or withdraw consent to the processing of their personal information where consent is the lawful basis for processing.
- Right of Access: The right to obtain confirmation regarding whether personal information relating to them is being processed and to receive access to such information which is in our custody.
- Right to correction/rectification: The right to request correction of inaccurate, incomplete, misleading, or outdated personal information.
- Right to Erasure or Deletion: The right to request deletion of personal information where retention is no longer necessary, lawful, or justified.
- Right to Object: The right to object to the processing of all or part of their personal information under circumstances permitted by law.
- Right not to be subjected to decisions made solely on automated means: Every data subject has the right not to be subjected to a decision based solely on automated processing, including profiling, where such decision produces legal effects concerning the data subject or similarly significantly affects them.
- Right to Lodge Complaint: The right to submit a complaint to the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) regarding alleged violations of the Act.
Where Claxon Actuaries is relying on your consent as the legal basis for processing personal information, you have the right to withdraw your consent, and where we rely on legitimate interests, you have the right to object to our processing of personal information at any time. This will not affect the lawfulness of any processing done prior to the withdrawal of consent or any processing justified by a legal ground set out in the data subject rights above.
If the consent is withdrawn or if there is otherwise a justified objection against the use or the processing of such personal information, Claxon Actuaries will ensure that the personal information is no longer processed.
Use of Personal Information
Claxon Actuaries will only process personal information that you provide through this website for the purpose for which you provided it.
Depending on how you interact with us, we may use your personal information for the following general purposes:
- To receive services or products you provide to Claxon Actuaries from time to time.
- To inform you about and provide services to you from time to time.
- To respond to any correspondence that you may send to Claxon Actuaries, including via e-mail or by telephone.
- To respond to your requests, inquiries, comments and fulfil requests by you.
- To update our records and keep contact details up to date.
- To provide effective advertising (for example, to provide you with news and general information about other services and events which we offer).
Storage of Personal Information
Your personal information will be stored by third parties, via cloud services or other technology, with whom Claxon Actuaries has contracted, to support Claxon business operations.
Claxon Actuaries will ensure that such third-party service providers will process the personal information in accordance with the provisions of this Notice, all other relevant internal policies and procedures, and the Zimbabwe Cyber and Data Protection Act 27:07.
Retention of Personal Information
Claxon Actuaries will ensure that appropriate safeguards have been put in place to ensure that all recorded personal information will continue to be processed in accordance with this Notice and the applicable laws. Once the purpose for which the personal information was initially collected and processed no longer applies or becomes obsolete, Claxon Actuaries will ensure that the personal information is deleted, destroyed or de-identified sufficiently so that a person cannot re-identify such personal information.
Safe-Keeping of Personal Information
Claxon Actuaries will take all appropriate, reasonable technical and organisational measures to safeguard your personal information to prevent loss or theft, unauthorised access, disclosure, copying, use or modification of your personal information.
Provision of Personal Information to Third Parties
We host your personal information using third-party platforms. If we host your personal information with a third party, we will enter into written agreements with such third-party service providers to ensure that they process any personal information in accordance with the provisions of this Notice and Zimbabwe’s Cyber and Data Protection Act (12:07).
We require that our service providers take appropriate, reasonable technical and organisational measures to keep your personal information secure.
Contacting Us
Data subjects who have questions or concerns about how their personal information is being processed can contact the Data Protection Officer (DPO) by emailing dpo@claxonactuaries.com.

